Appointment Coordinator (Toyota on the Trail)

We're looking to hire an experienced Appointment Coordinator to join our team.

What You'll Do

• Efficiently schedule appointments, confirmations, and updates.
• Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options.
• Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard.
• Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience.
• Collect and process payments, following dealership guidelines with precision.

What You'll Bring

• Customer service experience with a passion for creating positive experiences.
• Excellent communication skills, both written and verbal.
• Organized and detail‑oriented, with the ability to juggle multiple tasks seamlessly.
• Tech‑savvy.

What We Offer