Appoinment Setter (Bogotá)

Appointment Setter / Customer Service Representative (CSR) – Lean Solutions

Location: Bogotá, Colombia (on‑site or remote depending on business needs)

Contract Type: Permanent contract directly with Lean Solutions

Salary: $3,200,000 COP

Schedule: Full-time, 40 hours per week, availability between 6:00 a.m. and 7:00 p.m.

Days Off: Two days per week

Responsibilities

• Answer incoming calls and make outbound calls to schedule appointments.
• Confirm, reschedule, or modify appointments as needed.
• Provide clear and accurate information about workshop services.
• Accurately record customer information in the system.
• Maintain a professional and customer‑focused attitude at all times.

Requirements

• Minimum 1 year of experience in customer service or call center roles.
• Advanced English proficiency (spoken and written).
• E...