Job Description
As a Villa Host, your responsibilities will include:
Maximising guest satisfaction by providing highly personalised, efficient, and responsive service with meticulous attention to detailHands on experience in a luxury safari lodger or five-star establishment.Anticipating and exceeding guests' needs proactivelyTaking ownership and leadership of all assigned villasSupervising, directing, and assisting with the cleanliness and maintenance of guest villasEnsuring the highest professional standards of service are consistently metConducting thorough villa inspections before guest arrivals and after departuresCoordinating with housekeeping and maintenance teams to address any issues promptlyWelcoming guests upon arrival and providing comprehensive villa orientationsArranging personalised in-villa experiences, such as private dining or spa treatmentsManaging g...