Strategic Account & Customer Success Lead (Bilingual)

A leading consulting firm is seeking an Account Manager (Customer Success Manager) to retain and engage Canadian clients through upsell and cross-sell opportunities. The ideal candidate will excel in building strong relationships, have over 3 years in account management, and possess exceptional communication skills. Responsibilities include developing account strategies, managing client relationships, and utilizing tools like Salesforce to track performance. The ability to work in both French and English is essential.
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