Enterprise Customer Success Lead - ROI & Expansion

A tech company specializing in AI is seeking a Customer Success Manager (Enterprise) in Vancouver to manage long-term relationships with enterprise clients. The ideal candidate will have over 5 years of experience in Customer Success or Account Management and strong stakeholder management skills. Responsibilities include managing a portfolio of customers, leading quarterly business reviews, and gathering customer feedback to improve service offerings. This role requires strategic thinking and effective communication to ensure customer satisfaction and expansion.
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