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Director of Client Services

Match Marketing Group

Mississauga, Ontario, Canada Full Time March 23, 2026
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Found Description

Responsibilities

  • Serve as the senior point of contact for assigned client portfolios, building trusted, long-term partnerships
  • Own overall client satisfaction, retention, and growth across programs
  • Lead and mentor Client Services and Account Management teams to ensure consistent, high-quality delivery
  • Translate client objectives into clear execution strategies in collaboration with Sales, Operations, and Field teams
  • Oversee program planning, launches, optimization, and performance against KPIs
  • Proactively identify risks, challenges, and opportunities, drive solutions and continuous improvement
  • Partner with internal teams on forecasting, budgeting, resourcing, and scalability of programs
  • Prepare and present executive-level business reviews, insights, and recommendations to clients
  • Support new business growth through client expansion, upselling, and strategic initiatives

    • Qualifications & Exp...

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    Found Details

    LocationMississauga, Ontario
    CountryCanada
    TypeFull Time
    CategoryAdvertising, Marketing, Promotions, Public Relations, and Sales Managers
    PostedMarch 23, 2026

    About Match Marketing Group

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    Match Marketing Group

    Mississauga, Canada

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