Bilingual Client Technical Support: French/English

Interactive Brokers

Vancouver, British Columbia, Canada Full-time March 19, 2026

Found Description

Responsibilities

Providing support to clients through phone, chats, and tickets

Technical and functional support for the Interactive Brokers’ platforms

Desktop applications (Windows, macOS, and Linux)

Mobile applications (Android, and iOS)

Troubleshooting and support for Interactive Brokers’ web-based offerings

Problem management with focus on wide scale technical issues

Requirements:

Bachelor’s degree, preferred if in a technical field

1+ years in client facing support role

1+ years of experience working with Windows, and Mac, software support, connectivity support

Excellent verbal and written communication skills and the ability to work effectively in a team environment

Experience working with support ticketing systems

Adaptable to a constantly changing technical environment

Initiative and desire to learn new skills/technologies and remain up to date with the l...

Submit your application for Bilingual Client Technical Support: French/English at Interactive Brokers