Applications Specialist Intern for IT Team

Join our Corporate IT team as an Applications Specialist Intern, where you’ll be hands-on with Office 365 and key enterprise applications. This role emphasizes proactive support and efficient service delivery.
You will play a crucial role in managing our IT service by handling ticket queues and supporting applications like Bitwarden and Dropbox. This internship offers real-world experience in IT and identity management while providing the opportunity to engage with emerging AI technologies. Collaborate with industry professionals to help enhance productivity.
Key Responsibilities:
• Monitor and triage IT ticketing requests efficiently
• Administer and provision core applications, including Bitwarden
• Ensure timely escalation and resolution of critical tickets
• Assist users with troubleshooting and technical support
• Create and organize documentation for internal knowledge sharing
Requirements:
• Must be enrolled in an accredited post-secondary program
•...