Applications Managed Services Lead

We're partnering with a leading organisation on a major managed services engagement. You'll lead, govern and continuously improve the operation of business-critical applications in a highly regulated, always-on critical infrastructure environment leading a team of Application Leads responsible for monitoring, patching, vulnerability remediation, release coordination and lifecycle risk management across a diverse enterprise application landscape. You'll own run-and-improve outcomes measured through business-level agreements (BLAs) and experience measures (XLAs), drive vendor performance in a multi-vendor environment, chair governance rhythms, and engage credibly with CIOs, CISOs and application owners translating application performance into clear business risk, decisions and roadmaps.

Required Skills & Experience:

• 10–15+ years' experience leading application operations or managed services within large, complex or regulated organisations.
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