Application Support Technician

JOB SUMMARY

The person sought will evolve within a team whose goal is to provide support for applications used in branches as well as to lead the training of new applications.

WHO ARE YOU?

We are looking for a dynamic, organized and tech-savvy individual who can work independently while being an effective contributor to the team. You are an excellent communicator, with a customer service-oriented approach, and you have a strong desire to learn and grow. You are also flexible and able to adapt quickly to new tools and technologies. You enjoy sharing your knowledge and training others, especially in an environment where innovation and continuous improvement are key.

RESPONSIBILITIES

• Support users in the use of branch applications: point of sale, appointment scheduling, inventory application
• Follow up on phone calls and emails
• Configure branch applications
• Produce and maintain application documentatio...