Application Support Team Lead — SLA-Driven Ops & Growth

BASSnet in Kuala Lumpur is seeking an experienced Application Support Team Lead to oversee the daily operations of our support team. The ideal candidate will ensure high-quality service delivery, combining technical expertise with leadership.

With at least 5 years in Application Support and strong team management skills, you'll thrive in a fast-paced, SLA-driven environment. Proficiency in MS SQL Server and ticketing systems is essential, along with excellent communication skills.

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