Found Description
About The Role
We have an exciting opportunity for an Application Support Specialist . This role will be based in 6750 Building, Makati City, Philippines .
NOTE: This position requires willingness to work night shifts, rotating schedules, weekends, and holidays in support of a 24x7 team operation.
Responsibilities
- Provides customer service, manages calls and performs problem resolution for all Company Operated, Retailer-Owned and Marketer stations throughout the United States
- Primary point of contact for all Back-Office business processes supporting the Chevron gas stations across the North America region (US)
- Handles front-end and all the back-end needs and issues that a station may encounter with its day-to-day operation
- Assists station personnel with basic BOS, and BOS peripherals (such as printers, scanners, etc.)
- Ensures resolution of the site’s reported issues and escalates when ...