Found Description
Application Support Specialist
This position is based in 6750 Building, Makati City, Philippines.
NOTE: This position requires willingness to work night shifts, rotating schedules, weekends, and holidays in support of a 24x7 team operation.
Responsibilities
- Provides customer service, manages calls and performs problem resolution for all Company Operated, Retailer-Owned and Marketer stations throughout the United States
- Primary point of contact for all Back-Office business processes supporting the Chevron gas stations across the North America region (US)
- Handles front-end and all the back-end needs and issues that a station may encounter with their day-to-day operation
- Assists station personnel with basic BOS, and BOS peripherals (such as printers, scanners, etc)
- Ensures resolution of the site’s reported issues and escalates when needed
- Initiates service dispatches by engaging vendors of Ba...