Found Description
We are seeking an experienced Application Support / Production Management Lead to oversee the stability, availability, and operational excellence of mission-critical BFSI applications. The ideal candidate will bring strong leadership capabilities, deep ITIL knowledge, hands‑on incident management expertise, and the ability to collaborate effectively with technology, business, and executive stakeholders to ensure high‑quality service delivery and continuous operational improvement.
Key Skill
- sITIL Framework & Service Managemen
- tApplication Support & Production Managemen
- tStakeholder & Executive Communicatio
- nIncident, Problem & Change Managemen
- yRoot Cause Analysis (RCA
Required Experience & Qualificatio
- ns8+ years of experience in Application Support, Production Support, or Production Management within the Banking, Financial Services, and Insurance (BFSI) secto
- r.5+ years of ...
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