Application Support Manager - Vice President

The Apps Support Senior Manager accomplishes results through the management of professional team(s) and department(s). They integrate subject matter and industry expertise, contribute to standards, coordinate objectives across functions, and lead technical oversight for applications and systems. They manage volume, quality, timeliness, and delivery of end results and may oversee planning, budgeting, and policy formulation.

Responsibilities

• Manages one or more apps support teams.
• Provides technical oversight across systems and applications; leverages skills across multiple apps support areas.
• Provides a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads.
• Provides guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly long‑term strategic fixes.
• Performs c...