Application Support Java/Linux - Hybrid 3x2, Madrid

UST is a multinational company based in North America with over 35,000 employees worldwide and a presence in more than 35 countries. We are leaders in digital technology services and provide large-scale technology solutions to big companies.

We are seeking a dedicated Application Support Specialist to ensure the smooth operation of our core banking applications through proactive incident management and efficient coordination across IT and business teams.

Responsibilities

• Ensure the smooth operation of core banking applications, focusing on application management (2nd‑level support)
• Process incident tickets generated by monitoring systems and the local service desk within agreed SLAs
• Coordinate and communicate effectively between incident managers, application service owners, 3rd‑level support, other IT/Agile teams, and business stakeholders
• Act as the local administrative manager
• Take over periodic on...