Application Support Engineer

We are hiring Application Support Engineer for one of our project in Singapore

This is 12 months renewable contract to start with

Function Overview

• Member of the Production Service team to support systems used by International Wealth Management Division (IWM).
• Engage in incident, problem and change management for IWM systems
• Ensure requests from front-to-back users supporting IWM business are dealt with effectively and efficiently
• Identify cause of system issues and provide remedy/workaround for affected users, as well as to escrow the problem to vendor/ development team
• Excellent communication skills in English at all levels with the ability to present information in a professional and mature manner.
• Good knowledge of Avaloq Banking System is a plus.
• University graduate with minimum 6 years of application support experience in application support role in banking environment/ financial ins...