Application Support Engineer

Overview

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Summary: As an Application Support Engineer, a typical day involves investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation by collaborating with different teams. The position demands continuous monitoring and troubleshooting to maintain system reliability and performance, contributing to the overall success of business processes.

Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to ensure timely re...