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Application Support Engineer (L3)

Applaudo

Remote, Remote, Colombia Full-time July 11, 2026

Found Description

You are an Application Support Engineer with a passion for solving complex production issues and ensuring the stability of business-critical applications. You thrive in fast-paced environments where analytical thinking, ownership, and effective troubleshooting are essential to maintaining high service availability.

You enjoy investigating production incidents, identifying root causes, and collaborating with cross-functional teams to deliver timely and sustainable solutions. You are comfortable working across distributed systems, understanding existing codebases, and communicating technical findings clearly to both technical and non-technical stakeholders.

You bring a proactive mindset, strong problem-solving skills, and a continuous improvement mentality to enhance application reliability and operational excellence.

Note: This opportunity is currently open only to candidates residing in El Salvador, Mexico, or Colombia .

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