Application Support Engineer (L2) hybrid

The role will be responsible for supporting VS Application for our client, as an Application Support Engineer (L2) The ideal candidate will be assigned to Incident & Issue management for VS Application, Technical troubleshooting, support deployment activities, and documenting known issues and solutions.

Requirements

Qualifications:

• Minimum 3+ years of work experience as Application Support Engineer
• Knowledge and work experience in SQL queries, scripting, and analysing logs
• Good analytical skills, problem determination, attention to detail, teamwork, and communication skills.
• Experience in ITIL is a plus.
• Knowledge in Cloud (i.e. AWS)
• Familiarity with APIs, logs, and monitoring tools
• Good communication and documentation skills

Responsibilities:

• Handles Incident & Issue Tickets that require deeper technical analys...