Application Support Engineer (Guadalajara)

Show us your passion for solving problems, learning new technologies, and sharing knowledge with others! We want to see you perform under pressure, digging deep to extract problem descriptions and drive them to resolution.
What will you do?
Provide our customers with crucial guidance as they migrate to modular and containerized environments. As a trusted advisor you will help customers realize all the benefits of our Application Services across multiple cloud environments.
Lead multiple technology challenges, prioritizing by customer and business needs.
Through our Knowledge Centered Service (KCS) practices, turn your experience into knowledge for customers and peers.
Work closely with Product Management and Product Development on new leading edge products and technologies.
Ability to focus on overall customer satisfaction and a complete customer experience.
Ability to lead the resolution outcomes of customer's complex technical issues, with mínimal direc...