Found Description
Application Support Engineer (API, SQL and Splunk) | HYBRID
Full Time Salary Philippines - Remote, PH
30+ days ago Requisition ID: 3325
Work Setup: Hybrid (On-site for five to six weeks during their training at Sanctum, SM-North EDSA,QC then once-a-week after)
Schedule: 3pm - 12mn MNL | 10pm - 7am MNL (must be open to a shifting schedule)
Equipment: Company Provided
Start Date: ASAP
The Technical Support Engineer is responsible for diagnosing and resolving technical issues related to products or services. This position will use technical knowledge to identify and troubleshoot problems, and provide timely and effective solutions to customers.
Responsibilities
- Engineers pull tickets independently and own cases end-to-end
- Interpret and communicate issues across all levels (end users to C-level)
- Replicate issues within the application
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