Application Support Analyst

Key Responsibilities

• Provide end to end SWIFT SME support for BAU, incidents, and changes.
• Own SWIFT infrastructure and application administration (Alliance Access / Gateway / AMH as applicable).
• Support SWIFT Alliance Cloud migration, cutover, and hypercare.
• Ensure compliance with SWIFT CSP controls, audits, and attestations.
• Coordinate with Infra, Security, Network, Vendors, and Business teams.
• Support future API based SWIFT initiatives and modernization roadmap.
• Maintain runbooks, SOPs, and operational documentation.

Detailed Job Description

• Provide end to end SWIFT platform support covering BAU operations, incident management, and production stability.
• Act as the primary SWIFT subject matter expert for Alliance Access, Alliance Gateway, and associated components.
• Support the ongoing migration from on premise SWIFT infrastructure to SWIFT Alliance Clo...