Application Support Analyst - Informatica & Dsxi (Ciudad Juárez)

Application Support Analyst - Informatica & DSXIAre you passionate about the chance to bring your experience to a world‐class company that is market‐leading in both content and technology?
If yes, we're looking for you.About the RoleDrive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs.Responsible for monitoring and analyzing business operational and technical key metrics.Effectively articulate complex problems, concepts, and solutions to varied audiences.Contribute to the strategy of the department and drive implementation of department goals that support the company's core values.Participate in complex initiatives such as large‐scale upgrades.Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications.Ensure documentation, processes, and procedures are updated regularly.Participate in a continuous le...