Application Support Analyst

**Your job****Our Team**KAES and its subsidiaries distribute more than 13 million tons of fertilizer products annually worldwide.From an IT perspective, this creates a wealth of opportunities to develop your technical skills and to explore a variety of career paths.
**What You Will Do**- Work with internal users to address customer questions, issues, gather feedback.
- Ensure proper documentation is in place to capture common issue resolutions.
- Understand functional and technical aspects of key systems.
- Assist in identifying process improvement opportunities.
**Who You Are (Basic Qualifications)**- 2+ years of previous IT experience- Experience communicating with an audience with varying degrees of technical experience- Experience solving complex technical issues at an enterprise level**What Will Put You Ahead**Experience with IT support of Trading, Logistics, Accounting, or Operations SystemsExperience with system monitoring toolsExperience proactive monitor...