Found Description
JD -
We are seeking a proactive and detail-oriented Application Support Analyst to provide production support for business-critical applications. The ideal candidate should have strong experience in Unix/Linux, SQL, and ITIL processes, with the ability to troubleshoot application issues, perform root cause analysis, and ensure high application availability.
Key Responsibilities
We are seeking a proactive and detail-oriented Application Support Analyst to provide production support for business-critical applications. The ideal candidate should have strong experience in Unix/Linux, SQL, and ITIL processes, with the ability to troubleshoot application issues, perform root cause analysis, and ensure high application availability.
Key Responsibilities
- Provide Level 2/Level 3 production support for enterprise applications.
- Monitor application health and respond to incidents within defined SLAs.
- Troubleshoot application, database, and infrastructure-related issues.
- Execute SQL queries for data analysis, validation, and issue resolution.
- Perform application deployments, maintenance activities, and routine operational tasks.
- Analyze logs and system behavior on Unix/Linux servers to identify and resolve issues.
- Work closely with development, infrastructure, and business teams to...
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