Found Description
Join Aviso's IT team as an Application Support Analyst, focused on enterprise software and client-centric service. Be a crucial player in ensuring smooth application functionality and support.
As an Application Support Analyst, you will report directly to the Manager of Technology Application Support. This role involves end-to-end management of applications, systems access, and maintenance within a Business-As-Usual (BAU) environment. Your focus will be on delivering excellent service while fostering collaboration with both internal teams and vendors.
Key Responsibilities:
• Manage application delivery with Aviso Business Units
• Collaborate with vendors on application roadmaps
• Review application releases and manage day-to-day issues
• Handle application access provisioning and modifications
• Optimize BAU ticket queue addressing audits and compliance
Requirements:
• IT-related diploma or Computer Science degree
• 3-5 years in Tier1/Tier2 Application Sup...
As an Application Support Analyst, you will report directly to the Manager of Technology Application Support. This role involves end-to-end management of applications, systems access, and maintenance within a Business-As-Usual (BAU) environment. Your focus will be on delivering excellent service while fostering collaboration with both internal teams and vendors.
Key Responsibilities:
• Manage application delivery with Aviso Business Units
• Collaborate with vendors on application roadmaps
• Review application releases and manage day-to-day issues
• Handle application access provisioning and modifications
• Optimize BAU ticket queue addressing audits and compliance
Requirements:
• IT-related diploma or Computer Science degree
• 3-5 years in Tier1/Tier2 Application Sup...