Found Description
Position Overview
Under the general direction of the Manager, Solution Support, the Application Support Analyst II will be responsible for and play a technical expertise role in the support of various solutions of varying complexities.
Experience
- 3+ years related technical experience within an application support workplace, including Advanced knowledge of Citrix application hosting technologies.
- Intermediate knowledge/experience of SQL scripting language and database management.
- Ability to work with web-based applications and have a familiarity with web-browsers.
- Valuable understanding of ITIL Incident, Problem, and Change Management processes.
Education
- A post‑secondary degree or diploma in Computer Science, Systems Engineering or related field.
- An equivalent combination of relevant training and experience may be considered.
Certification/Licensure/Registration
Re...
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