Application Specialist (Ciudad Sol)

Department descriptionPremier Disability Services is looking for Application Specialists to join our growing team!
ResponsibilitiesAsks a series of personal medical questions.Uses several systems to complete the process.Website, internal, and order management systems.Demonstrate Empathy, Compassion, and Patience.Maintain confidentiality of sensitive information.Meet productivity and quality goals.Use call management software to answer calls, adhere to specified schedule, and breaks procedures.Meet or exceed specific performance standards approved by management.Standards may change to better reflect the job duties and business needs.ProfilePrevious experience in a call center environment.Customer service orientated with demonstrated ability to show empathy.Excellent written and verbal communication skills.Must be patient and inclined to help others.Must be detail oriented.Ability to achieve high productivity and quality standards.Proficient working knowledge of Windows OS, Intern...