Found Description
The Adecco Group Malaysia is seeking a dynamic Application Owner & Support Manager for an exciting APAC‑level role, based at our Kuala Lumpur office.
Reporting to: APAC IT Hub Director, Head of IT Asia
Location: Hub in KL
Job Responsibilities
- Manage relationship between IT and key users and business representatives
- Act as IT Service Owner for Application Maintenance and Support (AMS) supplier scope’s applications
- Be the key contact point from IT for any applications support related matters such as Level 2 and bug fixing (for non‑AMS applications)
- Own relevant applications controls and risks, including identification, self‑assessment, remediation, and mitigation plan
- Ensure relevant personnel within Solution Delivery Management clearly understand Business Customer requirements and the functional analysis to ensure they deliver the right solution
- Continuously assess the current operational 'st...
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