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Application Operations 2nd Level Support, Madrid

UST

Madrid, Community of Madrid, Spain Indefinido June 11, 2026

Found Description

Application Operations 2nd Level Support
We are still looking for the very Top Talent and we would be delighted if you were to join our team!

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35,000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

What we look for?
We are looking for a L2 Application Support to contribute for a project with one of our global customers in the banking sector.

Key Responsibilities

Ensure the smooth operation of core banking applications, focusing on application management (2nd-level support)

Process incident tickets generated by monitoring systems and the local service desk within agreed SLAs

Coordinate and communicate effectively between incident managers, application serv...

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