Found Description
You have the opportunity to join our team to face business challenges in a dynamic environment with close collaboration between the team and business stakeholders.
The Application Manager operates and monitors key business applications, ensuring issues are logged for development and stability improvements are captured as requirements. They automate and oversee production processes day and night, collaborating with developers and DevOps to maintain stability across all environments. All work follows ITIL practices for Incident, Change, Configuration, and Problem Management.
Your Role and Responsibilities:
- Operate and monitor market‑differentiating business applications.
- Troubleshoot issues, perform root cause analyses, and manage incidents.
- Collaborate with IT providers on requirements, incident resolution, and defect tracking.
- Design, program, and maintain production workflows based on departmental need...