Found Description
Period: 1 year contract (renewal basis)
Location: Ang Mo Kio
Working Hours: Monday to Friday: 8.30AM – 6PM (standby as required)
Basic Salary: up to $5,300 (depending on experience and qualification)
Responsibilities- Create customer accounts.
- Identify and resolve technical issues encountered in customer provisioning process.
- Generate custom reports for management regarding case metrics and team performance.
- Assist in compiling data and material for client presentations.
- Assist MHA account and billing teams to resolve issues.
- Participate in review and maintenance of Knowledge Base to ensure consistency and relevance of articles.
- Assist in creation and maintenance of internal support team process documentation.
- Interface with other technical support personnel, engineering, and product management to escalated and resolve issues.
Ready to Apply?
Submit your application for Application Lead at Success Human Resource Centre Pte Ltd.
Apply Now