Application Development & Support Analyst

Brief Job Description: 

The MCAD Support Engineer will be responsible for providing technical support for various Mechanical CAD (MCAD) applications, including Creo Parametric, AutoCAD, SolidWorks, and Solid Edge. The role focuses on ensuring the smooth operation, availability, and performance of CAD systems across global engineering teams. The candidate will handle installation, configuration, troubleshooting, maintenance, and user support while collaborating with software vendors and internal IT teams. Additionally, the engineer will support PDM/PLM systems such as Windchill, SolidWorks PDM, and Oracle Agile

Responsibilities and Measurement Criteria with Time investment Needed on Each: 

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

• Provide technical support for CAD applications like PTC Creo parametric, AutoCAD, SolidWorks, Solid ...