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**Application Analyst****About the Role**In this opportunity as **Application Analyst**, you will:- Provide technical and procedural consistency within a team focused on troubleshooting and problem-solving client system performance and functionality concerns- Assist in the reduction of the number of incidents as well as decreasing resolution times by providing high-level trouble shooting on technical issues- Respond to client's basic system questions and how-to inquiries- Analyze data to support global trade operations of clients- Communicate with clients to provide excellent customer service at all times- Work as part of an international team of software analysts- Following standards and influencing continuous improvement of standards- Assist with production of technical documentation for assigned tasks and projects- Other duties as assigned**About You**You're a fit for the role of **Application Analyst** if your background includes:- Support experience with an emphasis on providin...