Found Description
We have an exciting opportunity at Thomson Reuters as a **Application Analyst**- Upon joining our business, you will undergo an **intensive product training bootcamp**.
You will also have the opportunity to work alongside and learn from a variety of teams within the business.
**ONESOURCE Indirect Tax Determination** provides a comprehensive worldwide solution for the efficient and consistent calculation and recording of indirect tax liability.It is a fully integrated, end-to-end automation solution for GST, sales and use tax and VAT determination.
**About the Role**- Receive inbound callschats and facilitate web-based sessions using Microsoft Teams to assist customers in troubleshooting and resolving concerns with ONESOURCE Indirect Tax products.
- Communicate clearly and effectively with end users, team members, internal stakeholders and management to quickly resolve issues and ensure customer satisfaction.
- Track inquiry resolution progress and where appropria...