Application Analyst: Issue Resolution & Troubleshooting

ECLARO is seeking an Application Analyst to resolve customer issues raised by phone or email that could not be solved on the first pass. You will troubleshoot, document root causes, and coordinate with internal teams to ensure timely resolution.

The role requires a Bachelor's degree, strong multitasking, analytical thinking, and clear communication. You will work collaboratively with EDI, configuration consultants, and Account Managers to deliver effective solutions and maintain a high level of