Found Description
Key Job Accountabilities:
- Provide customer service excellence in supporting Plexus teammates through incident support, management and resolution.
- Monitor incidents for trends and proactively recommend improvements
- Assist with documenting system requirements
- Help manage and successfully deliver low to moderate complexity efforts.
Additional Accountabilities:
- Regulatory Compliance: Ensure that solutions support Plexus and customer policies surrounding key controls and compliance, such as SOX, ITAR, EAR, FDA, and others as appropriate by properly specifying these needs as part of the overall delivery of requirements.
- Technical Currency: Remain current on Plexus business, industry and IT technology trends in order to provide forward looking solutions
- Focus on continuous improvement - personal, the team, and processes.
Develop, discuss and adapt to those enhancements and changes.
- Actively participate in Functional User Groups and si...