Application Analyst at IFDS Toronto

Elevate your career with IFDS in Toronto as an Application Analyst. This pivotal role requires expertise with Frontier and Webseries applications to enhance client support and workflows.
The Application Analyst role in the Business Operations Department involves administering key applications for Trust Accounting and Workflow Services. You will work as a subject-matter expert to resolve issues raised by internal stakeholders. Engaging closely with vendors and clients, you'll ensure seamless operations and contribute to continuous process improvements.
Key Responsibilities:
• Provide daily application support for onshore and offshore clients
• Analyze and troubleshoot service interruptions for Frontier & Webseries
• Collaborate with teams to define and enhance business requirements
• Setup new client onboarding and conduct necessary testing
• Maintain clear documentation related to business operations
Requirements:
• Strong analytical and problem-solving skill...