App Support Specialist — First‑Line Troubleshooter

New American Funding is seeking a highly motivated and detail-oriented Application Support Specialist to join their team. In this role, you will provide critical support to end-users, ensuring the smooth operation and functionality of business applications while serving as the primary point of contact for troubleshooting and managing application configurations.

Responsibilities

• Provide first-line support to end-users via email and inbound phone calls, for internally devel