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APAC Service Transformation & Experience Lead

CBRE Asia Pacific

kuala lumpur, kuala lumpur, Malaysia Full-time July 02, 2026

Found Description

Job ID

Posted
20-May-2026
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
People/Human Resources
Location(s)
Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
About The Role

As the APAC Service Transformation Lead, you will spearhead the evolution of our People Services function across the APAC region. This pivotal role focuses on establishing a robust service management framework, significantly enhancing employee and customer experience, and maximizing the utility of ServiceNow as our core HR service delivery platform. You will collaborate closely with regional and global teams to standardize, optimize, and continuously improve People Services, aligning with CBRE's global HR Service Transformation program and growth ambitions.
What You'll Do

  • Design and embed a comprehensive service management framework for APAC People Services, including service catalogues, ...

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