APAC Service Excellence Lead — Quality & Performance Analytics

Roche is looking for an APAC Regional Customer Service Centre Service Excellence Specialist in Petaling Jaya. This role requires overseeing quality management practices and ensuring compliance with both global and local regulations.

The successful candidate will have a strong background in quality management, excellent analytical skills, and fluency in English, while also being proficient in another Asian language. Join Roche to help shape a healthier future.