APAC IT Service Desk Analyst — Flexible Remote

HKA Birmingham is seeking a Service Desk Analyst in Kuala Lumpur to provide high-quality IT support across the Asia Pacific region. This role acts as the first point of contact for IT enquiries and involves troubleshooting technical issues, managing tickets, and supporting user accounts.

Ideal candidates should have at least 18 months of experience in a similar role, strong technical skills, and excellent communication abilities. HKA offers a flexible working environment and values employee growth and development.