Analyst, Technology Account Management

Analyst, Technology Account Management

• Provide technical account management support on MPGS (Payment Gateway) product.
• Manage end-to-end technical and operational customer relationships.
• Serve as the primary contact for all technical, system, and operational matters related to the Payment Gateway.
• Build strong working relationships with internal delivery, customer support, product, and business teams.
• Proactively identify opportunities by understanding customer technology landscapes and leveraging internal data assets.
• Partner with business teams on pre-sales support, solution design, technical reviews, and operational reviews for designated customers.

• Provide technical guidance and support to customers planning to integrate with the Payment Gateway.
• Support customers through end-to-end Payment Gateway integration across multiple sy...