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Analyst - Practice Account Support

MRO

Pune, Maharashtra, India Full Time June 21, 2026
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Found Description

The Analyst - Practice Account Support will provide frontline support to clients by handling inquiries and resolving issues through phone and email. The role focuses on delivering exceptional customer service, ensuring timely issue resolution, and maintaining high levels of client satisfaction in a fast-paced, voice-based support environment.

Key Responsibilities:


. Customer Service & Communication

  • Deliver high-quality customer support through inbound and outbound voice interactions and email communication

  • Handle customer queries with professionalism, empathy, and accuracy

  • Greet customers warmly and effectively identify the nature of inquiries or issues

  • Provide clear, accurate, and timely information to resolve customer concerns

    • . Issue Resolution & Case Management

  • Take end-to-end ownership of cases and drive them through to resolution

  • Troubleshoot issues, identify roo...

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    Found Details

    LocationPune, Maharashtra
    CountryIndia
    TypeFull Time
    CategoryInformation and Record Clerks
    PostedJune 21, 2026

    About MRO

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    MRO

    Pune, India

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