Found Description
Delivers support to processes and tasks in the Collections space, with some support to improve a given process and/or project.
Fixed Term - 6 months contract
Responsibilities
- Credit Review process.
- Credit Reporting and analysis/review.
- Monitor, report and expedite customers in breach of credit terms.
- Perform collections calls and assist in prioritization.
- Manage/Maintain collections for clients/cluster/BU and ensure timely collection of all invoice types.
- Customer queries/requests/disputes logging.
- Execute outbound telephone calls and other contact to customers.
- Disputes are identified and logged/updated of customer data and maintenance.
- Assist on Special Projects
- Monitor Payment applications/reviews on-account payments and assist on proper allocation
- Adhoc reports
- Uploading invoice requirements to customer’s portal.