Analyst, NPI Process

The Business Planning Analyst will be responsible for sustaining support of the Product Release Integration Management Environment (PRIME) system.

Responsibilities

• Processing of data change requests (ECNs)
• Responding to production queries
• Logging system bugs and issues into JIRA
• Managing Global Operations performer tables
• Reviewing and resolving system errors
• Identifying opportunities for process improvement

Qualifications

• Bachelor’s degree in Industrial Engineering/Business Administration or equivalent
• Excellent written & verbal communication skills
• Ability to collaborate with colleagues from different cultures and nationalities
• Ability to work reliably and effectively with minimal supervision
• Familiar with process mapping and root cause analysis
• Curious with AI exploration for workflow enhancement initiatives (Claude, MS 360, Copilot)
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