Analyst II - Operations (R-19086)

Shape the Future with Dun & BradstreetAt Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at .Location: Turbhe, Navi MumbaiBusiness Unit: CBIG (Credibility Business Insights Group)
Function: Operations

Key Responsibilities:

Engage with senior client stakeholders (CEOs, CFOs, VPs, etc.) to understand business/financial performance, conduct management discussions, and maintain accurate documentation of all interactions.

Resolve customer issues and queries by coordinating across internal teams and sales, ensuring adherence to SLAs/SOPs ...