Found Description
As a Credit & Collections Analyst, you will be responsible for collecting and maintaining basic credit information, reviewing and verifying overdue accounts, contacting customers to confirm outstanding payments, and renewing credit information to minimize debts.
Responsibilities
- Monitors past due invoices and makes a high‑volume of collections contacts via phone, e‑mail, or customer portals.
- Works with the customer to determine root cause of dispute for unpaid or short‑paid invoices and documents the detailed reason.
- Performs customer account reconciliations, including research of unapplied cash, credits and unearned discounts.
- Evaluates collectability of unearned cash discounts, finance charges, small dollar invoices, etc., and performs write‑offs of uncollectable amounts within authority level.
- Obtains appropriate credit information to rate the credit worthiness of new and existing accounts within the assigned portfolio. ...