Found Description
Business Function Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation.In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through multiple banking delivery channels. Responsibilities
- Review account opening documents & perform account opening for various clients from different organizational types and locations;
- Ensure customer records are properly created and updated;
- Ensure all requests are processed within the agreed service-level agreement (SLA) and as per procedures specified in Standard Operational Procedure
- Comply with external and internal compliance and regulatory requirements, including Bank's approaches as well as customer acceptance requirements;
- Coordinate and follow up discrepancy i...
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